Mississippi's Leading Choice for Home Protection

Just a few comments from some of our satisfied customers

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February 8, 2008

Dear Cary,

What a great feeling it is to go to bed at night and feel completely safe without harboring a firearm for protection!

My home has been secured without sacrificing the aesthetic value of the structure.

I am very happy with the results and happy that we made the decision to let Mississippi Ironworks do the job.

Sincerely,

Frankie Harpole

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July 24, 2008

Dear Mr. Crawley:

This letter is to simply say "thank you" to you and your company for your masterful way of securing my home from the outside world.  Having had a traveling husband who was gone 80% of the time, many years I have had to sleep with one eye open for the safety of my children and myself.  Now I am a widow and have  had to do the same as well as wonder if my house was safe to enter in the evening alone.  When I closed and locked my doors on the first night of the security system, I had no qualms about sleeping securely.  That was the most restful night I have had in a long time.

Crime in our area, as spoken by the sheriff of Simpson county, is fast-growing day and night, seemingly searching out unguarded properties.  Thanks to your security system, I have absolutely no fear of leaving my home and returning alone and having a restful evening knowing that I am protected.  I can also feel safe in leaving my home while on vacations and long trips.

I would recommend your system to any woman living alone or feeling insecure about their safety in their home.

Cordially,

Dot Herrington

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Mr. Crawley:

Thank you for visiting me and checking to see if I am still pleased with the Security Work you did on my house.

My husband of 56 years passed away 2 1/2 years ago.  Living alone, for me, was a big adjustment.  I wanted to be active in my church and community but an uneasiness crept in involving safety.

Today after 2 1/2 years, I am counting my blessing.  I can attend morning or evening events and know that I am coming home to a  secure home.

In addition to that, I have good vision to the outside through my windows and doors.  I can enjoy seeing the birds eat from the feeders and the flowers in bloom. 

Yes, Mr. Crawley, I am still pleased...and so are my children.

Sincerely,

Christine Miller

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CUSTOMER SERVICE SATISFACTION SURVEY

Please respond to the survey below by answering questions with a yes or no, or on a scale of 1-10 (1 being the lowest and 10 being the highest), as indicated.  Completion and submission of this survey will ensure that MS Iron Works can better serve you, our customers.  Thank you for your time and cooperation.
 
How satisfied are you with the purchase of our product?    Rating  10   

How satisfied are you with the overall service you received?   Rating  10   

Did the workers clean up after finishing?    Yes   X    No ___

Did the workers return moved items to their proper place?    Yes     X     No ___

Were the workers courteous and helpful?    Yes   X      No ____

How likely are you to buy from us again?     Rating  10   

How likely are you to recommend our product?    Rating   10  

How likely are you to recommend our company to others?    Rating   10   

How satisfied are you with our company overall?    Rating   10   

Comments: 

What did you like or not like about the product?

I like the attractiveness of the product

What did you like or not like about our service?

I liked the fact that I was notified as to the arrival and departure of the workers.

What did you like or not like about our company?

I liked the dependability of the owner and his concern and consideration of the customers and his desire to please.

THANK YOU!